Everyone

Dialog Axiata PLC.

Nougat

My Dialog is a mobile application designed for users to manage their Dialog connections conveniently and efficiently. This app is available for the Android platform, allowing users to download My Dialog to access a range of features that enhance their telecommunication experience. The application supports three languages: English, Sinhalese, and Tamil, making it accessible to a diverse user base.

Users can personalize their Dialog value-added services through the app, enabling them to tailor their plans according to their specific needs. This feature allows individuals to adjust settings and preferences quickly without the need for lengthy customer support calls. The app also offers management options for International Direct Dialing (IDD) and roaming services, which is especially beneficial for those who frequently communicate with loved ones abroad or travel internationally.

Monitoring usage is another critical aspect of the My Dialog app. Users can easily track their call, SMS, and data consumption, providing them with an accurate overview of their usage patterns. This information can assist in managing one’s budget and ensuring that users do not exceed their plan limits. 

Paying bills is streamlined through the My Dialog app, allowing users to reload their accounts and make payments with just a few clicks. By entering their Visa or MasterCard information, users can make secure payments anytime and anywhere, eliminating the need for physical visits to payment centers. This feature enhances convenience and saves time for users.

The app also empowers users to manage their internet data packages. With the ability to activate and oversee these packages directly from their devices, users can maintain control over their online connectivity. This function is particularly useful for those who require consistent internet access for work or personal use.

For television service subscribers, My Dialog provides tools to manage Dialog Television channels. Users can make payments, activate channels, and even conduct rescans directly from the app, which simplifies the process of enjoying their favorite programming. This capability reduces the reliance on customer service for television-related inquiries and adjustments.

Another benefit of the My Dialog app is its integration with the eZ Cash wallet. Users can stay updated on their wallet transactions and manage their finances directly through the app, making it a versatile tool for financial management. The app ensures that users can perform transactions efficiently, enhancing their overall experience with Dialog services.

The My Dialog app also includes a feature that allows users to help friends by sharing data add-ons and activating services for them. This social aspect fosters a sense of community among users and allows them to assist one another in accessing services they may need.

For users who are new to Dialog or those curious about the latest offerings, the My Dialog app provides an extensive overview of over 450 Dialog products and services. This resource allows users to explore new plans and services that may enhance their experience.

Security is a priority for the My Dialog app. It consolidates all user connections under a National Identity Card (NIC), ensuring that personal information and account details remain secure. This feature is crucial in today's digital landscape, where data security is a growing concern.

Availability of support is another advantage, as the app offers 24/7 assistance for all Dialog plans and subscriptions. Users can quickly find solutions to their queries or issues without the need for waiting on hold for customer service. This accessibility enhances user satisfaction and makes managing services more user-friendly.

The app also promotes exclusive offers through Club Vision, Dialog’s premier loyalty program. By downloading My Dialog, users can benefit from various promotions that provide savings and rewards, making it more advantageous to engage with Dialog services.

Incorporating these features, My Dialog serves as a comprehensive tool for managing telecommunications needs. The ability to control various aspects of service, from data management to financial transactions, within a single app simplifies the user experience significantly. Users can download My Dialog to experience these conveniences firsthand, making their telecommunications interactions more streamlined and efficient. With its focus on usability, security, and comprehensive management options, the app stands out as a valuable resource for Dialog customers.

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